Improving Organizations
For most companies there are big advantages to optimizing operating models, enhancing organization designs and becoming more more product oriented.
We can help Improve Your Organization using a systems-first, people-centered approach that evolves your organization from where you are to where you want to be.
What Do You Want To Do?
When most places want organizational change, they usually consider one of two paths...
Optimize
This is our recommended approach.
We start with an identified business need.
That need will get mapped to a practice area.
Then we will identify and involve the right people from your organization to analyze the ecosystem, select specific practices, and make recommendations that will achieve measurable improvements.
(Then repeat as needed :)
Transform
A transformation is a large scale endeavor which, when executed traditionally, often yields lackluster results.
The problem is that they are often executed poorly.
A transformation is a big change, and needs to have a business need to match. Once there is alignment on that clear need, transformations MUST start with changes in leadership behaviors and actions. That shift needs to support significant changes to the existing strategic op-model. This often includes strategy & funding processes as well as workflow and rewards systems.
And all of that needs to be done intentionally, by designing thoughtful experiments using a systems-first approach. Then rolled out incrementally with time to bake learning in.
To be sure, transformation can have amazing results. And they don't have to take a long time. But the organization, and the leadership have to be willing to do the work.
How It Works
Both Optimization and Transformation use the same, high-level approach:
1. Align on a business need
Identify the problem or opportunity
Validate by analyzing impact, frequency, and root cause
Determine the value of meeting the need
Gain consensus of support
2. Get the right people involved
Invite diverse, interested stakeholders
Propose possible solutions
Ensure debate & dissent
Suggest specific practices
3. Understand the ecosystem
Identify possible systemic friction & flow
Propose near/far systemic changes
Understand key impacted stakeholders
Design a context-appropriate initiative
4. Execute & Measure
Establish working cadence & norms
Request needed support
Create feedback mechanisms
Measure outcomes